1. Introduction
This Cookie Policy explains how rapptide (“we,” “us,” “our”) uses cookies and similar tracking technologies on our website and SaaS platform. It describes what cookies are, which types we use, how we use them, and your rights regarding their use. This policy forms part of our Privacy Policy.
2. What Are Cookies?
Cookies are small text files placed on your device when you visit our website or use our platform. They allow us to recognize your device, remember preferences, improve performance, and store certain information about your usage.
Cookies may be:
- First-party cookies: placed directly by rapptide.
- Third-party cookies: placed by trusted partners (analytics, cloud services, etc.).
- Session cookies: deleted when you close your browser.
- Persistent cookies: stored until deleted or expired.
3. Similar Tracking Technologies
We may also use:
- Local Storage & Session Storage
- Web beacons / tracking pixels
- Device identifiers (mobile apps)
- JavaScript SDKs for analytics or error tracking
4. Cookies We Use
4.1 Strictly Necessary Cookies (Essential)
These cookies are required for the platform to function. They enable security, login sessions, fraud prevention, and your cookie preferences. These do not require consent under EU law.
- Authentication and session cookies (e.g.
session_id) - Security tokens (e.g.
csrf_token) - Consent preference cookies (e.g.
cookie_consent)
4.2 Performance & Analytics Cookies
Used to understand platform usage, improve onboarding flows, monitor performance, and optimize the rapptide user experience.
We may use:
- Google Analytics (with IP anonymization)
- Plausible, Matomo, or PostHog
- Internal analytics for feature usage
These cookies require your consent.
4.3 Functional Cookies
Used to remember user preferences such as appearance, language, saved views, and dashboard settings. These may require consent depending on jurisdiction.
4.4 Marketing & Advertising Cookies
Used to measure conversions and optimize campaigns (e.g., Meta Pixel, Google Ads tags).
As of now, rapptide does not use third-party advertising cookies. If this changes, we will update this policy and request new consent.
5. Legal Basis for Using Cookies
Under GDPR and ePrivacy rules:
- Essential cookies: Legitimate Interest (no consent required)
- Analytics, functional, marketing cookies: Prior consent required
A GDPR-compliant cookie consent manager is used to collect and store consent.
6. How You Can Manage Cookies
You may manage or disable cookies through:
1. Our Cookie Banner / Consent Manager
You can accept, reject, or customize preferences, and withdraw consent anytime.
Manage your cookie preferences here
2. Browser Settings
You may block or delete cookies using your browser’s privacy settings.
3. Mobile Device Settings
Apps may use device identifiers that can be reset or restricted in OS settings.
Disabling non-essential cookies may affect access to certain rapptide features.
7. Third-Party Service Providers
We rely on trusted third-party processors for analytics, hosting, payments, and monitoring.
These may include:
- Cloud hosting
- Analytics providers
- Error monitoring
- Payment processors
Each provider follows its own GDPR-compliant policies.
8. International Transfers
Some cookie data may be transferred outside the EU/EEA. We ensure adequate protection via:
- Standard Contractual Clauses (SCCs)
- UK International Transfer Addendums
- Data Processing Agreements (DPAs)
9. Retention Periods
Cookie retention varies depending on purpose:
- Session cookies: deleted when the browser closes
- Persistent cookies: 1–12 months typically
- Analytics cookies: up to 26 months
10. Updates to This Cookie Policy
We may update this policy when required by technology changes, compliance needs, or new features. Significant changes will be communicated via our website or cookie banner.
11. Contact Us
For questions regarding this Cookie Policy or your privacy rights:
Email: privacy[at]rapptide.com